Sedgwick’s brand protection experts work with seven of the world's top 10 medical device manufacturers supporting product recalls and in-market 修复s programs.
When medical devices put patients at risk, swift action becomes critical. 除了病人的健康, medical device recalls can have a devastating impact on a company’s brand and bottom line, 让你面对监管行动和诉讼. Sedgwick's brand protection experts provide decades of medical device experience — helping you develop, 增强, test and execute your product recall plans or 修复 procedures.
Sedgwick’s brand protection experts are singularly qualified to address the most difficult issues of any product recall or corrective action. Whether the challenge is satisfying complex regulatory requirements and compliance specifications, 协调无缝通知和响应程序, 或者管理产品检索, 现场维修或破坏.
Members of this specialized team have decades of experience working alongside medical device manufacturers and regulatory agencies — equipping them with the unique expertise needed to successfully handle the most challenging events.
公司 of all sizes depend on Sedgwick’s industry-leading experience to 增强 the speed and effectiveness of medical device recalls and market withdrawals. 我们的专有技术和经验丰富, professional field-force combine to ensure that medical device recalls are handled with a focus on speed and safety, 无论范围如何.
地区是否, 全国性的或全球性的, protecting patients and brands from defective devices in the marketplace requires speed. 医疗器械市场退出的, 产品召回或消费者投诉, Sedgwick’s global team of field representatives mobilizes within 24 hours to correct faulty medical devices on-site, 安装软件更新, 回收设备进行处置, 或者将它们退回给制造商进行测试. Our fast and effective on-site visits allow for the retrieval of affected products, while follow-up audits verify that medical devices were removed or repaired properly.
我们的经验, proven best practices and collaborative processes provide medical device manufacturers with comprehensive, 单一的解决方案. 医院的全球现场设备校正, 医生的办公室，甚至病人的家里, ensure that potentially harmful devices are quickly and accurately repaired or removed from the market.最可靠的体育投注
The customer experience is a leading indicator of both current and future brand loyalty. That’s particularly true when dealing with products that help medical professionals treat patients, 监控他们的进度，保证他们的安全. 当他们对你的设备有疑问时，你会在那里吗? Customers want to know that when there is an issue with a product, the company is there to help. Customers’ faith in a brand — and their likelihood to remain a customer — can depend on those interactions.
Sedgwick brand protection offers access to multilingual call center agents that provide your customers and prospects with immediate, concise and helpful information through both inbound and outbound channels. Each call center program is created with customer engagement and retention in mind. 通过确保单一的接触点, the Sedgwick brand protection team is able to build rapport and trust with customers while significantly reducing potential miscommunication and opportunities for error.最可靠的体育投注